Service And Support

FAQ

• Q:

  Why Choose Goldenlux?

  A:

  Industrial Lighting plays a key part in the safety and performance of any business. It’s typically found in warehouses, factories, manufacturing plants and other hazardous workplaces. If these working environments are not lit properly, the various hazards that workforce is exposed to daily become more dangerous. 

  
  

  But why choose Goldenlux Industrial Lighting? And do you know what Lighting Solutions are necessary for your business? There is no one-size-fits-all approach with Industrial Lighting.
  
  Goldenlux offer an unparalleled Lighting Solution for businesses in need of exceptional illumination.
  
  Where Lighting Solutions are simplified and excellence is illuminated.
  

• Q:

  What is Industrial Lighting?

  A:

  When you hear the term “Industrial Lighting”,  the first thing that you think of is Goldenlux.  For us, it’s factories, warehouses, distribution centres and the various Industrial Settings that span a wide range of industries. If you also have these thoughts, you’re on the right tracks. 

  
  

  Obviously, these Industrial Settings all need adequate Lighting to operate safely and efficiently – and that’s exactly what Industrial Lighting is. From UFO High Bay Light to other Goldenlux LED Lighting Solutions, there are many variations of Industrial Lighting that businesses require to optimally perform.  

  
  

  Without the right Lighting, how can you expect your workforce to carry out their job properly? Especially jobs that need optimal Lighting for intricate tasks. You wouldn’t sit there and work in the dark yourself, would you? It’s not sufficient, it’s dull and doesn’t promote a productive working environment – these are the last things you want for your business. 

  
  

  Going to work in a well-lit workspace can directly affect team morale and productivity. Think about it, if you’re going to work every day and greeted with a dull, uninspiring workspace, your business’ work is going to reflect this. Plus, when the sun’s out (albeit, not much in England) if you’re stuck in a dark office, it’ll no doubt leave team members feeling deflated. So if you need an upgrade or a new setup reach out to Goldenlux.

• Q:

  Implementing the Correct Industrial Lighting Solution - Goldenlux Can Help

  A:

  As you know Goldenlux Industrial Lighting covers a lot of different working environments. It has many different purposes including, increasing safety, boosting productivity levels and reducing costs where applicable. So, if your business doesn't currently have a Goldenlux Industrial Lighting system in place, you may want to consider it. 

  
  

  We understand that it can be a little daunting in the consideration stage – which is why we're here to help. At Goldenlux, we're industry-leading Manufacturers vastly experienced in supplying industrial lighting solutions across the Globe. Whether it's London, Australia, USA ,or Europe, we've got you covered. 

  
  

  For more information on how we can help your business, please don't hesitate to get in touch today! One of our expert team members will be on hand to help answer any questions or queries you may have, plus, alleviate any worries. So, take the first step towards operating more efficiently today.

• Q:

  Can You Provide Samples?

  A:

  Absolutely!

  We can customise samples to suit your testing requirements or provide our regular samples directly. In addition, we have a fast delivery time for our samples, we can arrange for them to be sent within a week.
  
  

  Our Products including our samples represent the quality of our products and we have a dedicated team to ensure that each product is rigorously tested and that we provide our test data and reports to support your requirements!

  
  

• Q:

  What is Your Warranty Policy?

  A:

  Most of our products come with a five-year warranty, and the high-end series will have a seven-year warranty.

  1.5-year warranty replacement will be provided during the warranty period if the lamp suffers quality problems.

  2.During the warranty period, the customer shall return the damaged goods or failed parts for inspection and repair by us. We will then send the fixed or new parts back.

  3.A replacement warranty will be provided once valid documents are presented.